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About The Role
Role Purpose    

As the HR Advisor you will be responsible for delivering a proactive and flexible HR service by providing relevant and appropriate HR and expert ER support to all employees, whilst driving best practice and ensuring compliance with all company procedures.

Working closely with line managers to provide professional, commercial, timely and accurate support to the management teams across the business ensuring a fair, appropriate and consistent approach to company policies and procedures, promoting a positive ER climate whilst managing and minimising organisational risks.

Reporting to the HR Operations Manager within the HR team you will work to promote a best practice environment to support the business with growth and employee engagement.

Key Responsibilities


  • Provide an effective and dedicated HR advisory service to all Ladbrokes Coral employees in relation to absence, conduct and capability, grievance matters, organisational change and employee relations matters.
  • Support managers with the effective and efficient performance management of their teams, identifying and facilitating appropriate interventions through the performance management processes.
  • Guide managers through employee relations cases in real time, intervening and steering in the appropriate direction taking account of governing policies, employment law, best practice and precedent.
  • Provide professional advice and solutions in managing changes of terms and conditions of employment, ways of working and other employment changes, that, if handled poorly create a negative impact on the ER climate and/or reputational/financial damage to the organisation.
  • In conjunction with key stakeholders deliver effective short term & long term absence management & effective attendance management in accordance with Policy, making a significant reduction in absence costs & a significant improvement in productivity.
  • To lead on the management of casework, relating to sickness absence. This includes making recommendations, giving advice and support to managers, liaising with Occupational Health, case review meetings with employees and managers.
  • To support HR Business Partners in achieving engagement targets and managing Employee Engagement through listening to colleagues and effective action planning following survey results
  • Have full accountability of HR Metrics and reporting, providing the business and HR Business Partners with guidance on potential issues and making recommendations for change
  • Assist the HRBP’s and L&D Manager to design and deliver development workshops in areas of HR, to enhance knowledge and skills within the business.
  • Manage the starter and leaver process ensuring compliance to all administration at all times.
  • Responsible for the management of the probationary review process throughout the Gibraltar offices, ensuring key stakeholders complete reviews in an accurate and timely manner.
  • To deliver effective, professional and compliant HR related administration in a timely manner e.g. letter writing, record keeping, filing, documented evidence etc.
  • Take ownership for any projects or initiatives as directed by the Director of HR  and provide general support for work required/requested
Qualifications and Educational Requirements
  • HR Qualification/Accreditation 
Specialist Skills and Experience Required
  • Generalist HR experience within a fast paced HR environment.
  • Previous experience of providing employee relations guidance and/or generalist HR services
  • An up to date and general working knowledge of UK and Gibraltar employment legislation
  • A proven ability to develop and maintain effective working relationships with internal and external managers and contacts
  • Verbal communication skills to communicate with all levels of the organisation. Confident at delivering feedback.
  • Written communication skills to produce succinct correspondence and reports.
  • Accuracy in metrics processing 
  • Experience in leading and working effectively in teams.
  • Ability to write and present information on HR metrics
  • Experience in leading projects and implementing new initiatives.
  • Excellent administrative skills
  • Results and service focused
Additional Information
About The Company
At Ladbrokes Coral, we believe we’ve got the best brands in betting and gaming; and the best people behind them too.

Our office in Gibraltar, the British Overseas Territory on Spain’s south coast, is home to the nerve centre of our Digital business.

Focused on creating exciting, easy accessible experiences for our customers online every time, we look at the future through the eyes of our customers and empower them to play how they want, when they want, and where they want. Join us and you'll find yourself working in an entrepreneurial, fast-paced environment where everyone is strongly focussed on delivering results.