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About The Role

Role Purpose

An expert in all things Sportsbook related, with an excellent level of knowledge from both a customer and business stakeholder perspective, combined with a strong understanding of technology needed to deliver the data-led strategy and roadmap to deliver a market leading experience. Working closely with stakeholders and cross functional teams to develop requirements aligned to the strategy, overseeing delivery and ensuring business readiness of any new product release.

Key Responsibilities

  • Passion for Sportsbook product; specifically mobile / web product features, UX/UI, development and innovation
  • Close understanding of customer’s needs  across the whole Sportsbook experience
  • Work with stakeholders to understand business drivers, help develop product strategy and contribute to the production of an overall product delivery roadmap that aims to deliver on the key business strategy and goalsDaily interaction with internal and external development partners to clarify development requirements and to drive development in an Agile environment
  • Daily interaction with the internal testing team to ensure features are delivered as expected. This will include user-acceptance testing of new developments
  • Regular Interaction with key business areas related to Sportsbook including marketing, content, data management, CRM and trading as new features and ideas impact on those areas
  • Research, define, recommend and implement digital specific innovation across the Sportsbook customer experience  

  • Seeking input from external and internal stakeholders and keeping abreast of industry and sector best practice

  • Ensure Programme and Technology management (and other relevant stakeholders) are kept well informed of the status of delivery and benefits realisation
  • Awareness of regulatory environment and the associated impact on the product and customer experience  
  • Work with delivery teams to ensure delivery processes are continuously evaluated and improved to drive optimal efficiency in order to deliver an industry leading sportsbook product
  • Work across the business, to ensure new sportsbook product developments adopt an integrated omni-channel approach to deliver industry leading customer experience
  • Line management and personal development of a team of Product Managers, and deputise for Head of Digital Sportsbook Product where necessary
  • Develop business cases to demonstrate the benefits of the roadmap and measure subsequent level of success through predetermined KPIs
  • Keen ability to translate business needs into high level stories/requirements for new to market features & drive incremental delivery of these features in conjunction with the wider delivery teams


Additional Information
 Specialist Skills and Experience Required
  • Experience in defining business requirements in the context of software and application development from a customer viewpoint
  • Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.
  • Ability to work under pressure and to tight deadlines.
  • Excellent verbal and written communication skills with strong attention to detail and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.Strong relationship building skills
  • Knowledge and experience of working with Scrum agile delivery methods Experience of working with UI/UX teams to produce high quality artifacts as part of the product delivery process
  • Must possess an understanding of sports betting customers, and their needs, wants and expectations. Previous experience in the Betting and Gaming industry advantageous

About The Company