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About The Role
Role Purpose and Key Responsibilities:

To make the Stadium the customer’s first choice for Greyhound racing by providing our guests with the highest levels of fast, friendly and efficient service.

Key Responsibilities:

  • Welcome guests in a friendly and accommodating manner, making a great first impression;
  • Take orders and serve food/drink, consistently achieving the required standards;
  • Learn and retain a comprehensive understanding of all menu items to ensure maximum benefit to the guest and the ability to work effectively;
  • Prepare the restaurant/bar for service and carry out any other reasonable requests made by the Bar & Catering Supervisor;
  • Present a positive personal image to the customer;
  • Ensure that a high standard of hygiene and cleanliness is maintained in the restaurant/bar areas by following cleaning routines as set by the Bar & Catering Supervisor;
  • Account for payments at the end of the shift;
  • Assist the Bar & Catering Supervisor with the smooth running of the bar and catering operations by ensuring the team are under clear direction and help other colleagues when necessary, reporting any concerns to the Bar & Catering supervisor;
  • Deputise for the Bar & Catering Supervisor when necessary;
  • To carry out any other reasonable requests made by the Bar & Catering Supervisor.
Health & Safety and Compliance Responsibilities:
  • Ensure that all equipment in the bar and restaurant area is working safely and is compliant with manufacturer’s guidelines for operation, reporting any concerns to the Bar & Catering Manager.
  • Ensure that the bar and restaurant areas are safe and report any concerns to the Safety & Compliance Officer or Bar & Catering Manager.
Additional Information
Accountabilities 
  • You are required to follow the Work Instruction Notices (WIN), or Stadia Operating Procedures (SOP) that are relevant to your role. These can be found on the company Intranet. 
  • The company may also communicate ad hoc notifications through line managers and notices boards - these will also form a part of your health and safety responsibilities.
Qualifications and Training Requirements:
  • General Health and Safety Training
  • Fire Safety Training
Experience and Educational Requirements:
  • Previous experience in a similar environment is preferred but not essential.
About The Company
 
At Ladbrokes Coral, we believe we’ve got the best brands in betting and gaming; and the best people behind them too.
 
There’s never been a more exciting time to join us. Our recent merger combined more than 230 years of heritage and opened up a world of exciting opportunities for the future. With the biggest UK retail estate in the industry, a growing digital business and an ever-expanding international presence, we want to be the world’s best betting and gaming company, where customers want to play and people want to work.
 
Live chat with someone in our team now to find out more!