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About The Role

Role Purpose:

The HR Administrator will be responsible for providing comprehensive, timely & accurate HR administrative support to the business and facilitate the provision of a professional, proactive & effective service across the business.

To assist with planning, organisation and co-ordination of the company’s payroll and HR function.

Key responsibilities

  • Provide a comprehensive and professional administration service in relation all aspects of the employee lifecycle i.e. offer letters, contract preparation, probation periods, transfers, change in terms and conditions, proof of eligibility to work documentation, reference checking terminations.
  • Administration of the monthly payroll process and appropriate changes to terms and conditions processing.
  • Process starter, leaver and payroll amendments on HR database to ensure accurate and timely payment of colleagues.
  • Maintain an accurate and up to date filing system, ensuring that employee files are kept up to date
  • Ensuring familiarity with Human Resources work policies, providing guidance in all HR Administrative processes to managers and colleagues.
  • Supporting managers with taking notes in employee relations meetings.
  • Supporting the Resourcing Manager with ad hoc administration needs.
  • Report running to ensure Human Resources policies and procedures are being followed
  • Establish and maintain a strong working relationship with all line managers to support with advice and adhoc requests.
  • Support the administration of the salary review
Qualifications and Educational Requirements
  • A strategic and inspiring leader that provides leadership and direction to the team creating and embedding a culture where continuous improvement is embraced.
  • Encourages communication and collaboration across the business, team and stakeholders in order to build strong relationships and develop cross functional working.
  • A leader that mentors and develops the team by; providing development, coaching, objectives and goal setting, performance management and other people policies as required ensuring the team is motivated, productive and fully compliant with all regulations and legislation.
  • Must possess a High School Diploma, Vocational Diploma / Short Course Certificate, Bachelor’s Degree, any field.
Specialist Skills and Experience Required
  • At least 2-3 years of work experience as an HR Generalist or Adminsitrator in a fast-paced industry such as BPO, Shared Services, IT
  • Bachelor’s Degree in Pyschology or Human Resources or related field
  • Knowledge of local employment legislation and working practice
  • Sound knowledge & technical ability to operate a variety of computer systems and related software including MS Excel, MS word, websites & databases
  • Experience of drafting basic employee relations or human resources related correspondence
  • Experience of working in an organised manner & working to strict deadlines in an open plan office
  • Ability to work as part of a pro-active team & on own initiative
  • Excellent verbal & written communication skills
  • Proven customer service experience
  • A track record of a role exercising diplomacy & confidentiality
  • Advantageous:
  • Experience working in a BPO or shared services companies
  • Experience in HR System: Human Resources Information System (HRIS), Human Resources Management Systems (HRMS) or Human Capital Management (HCM)
  • Highly advantageous if experienced in the involvement of building a previous pioneering team from the ground up